• Makeup as a Category is Non Returnable
• RETURN/EXCHANGE IS ONLY APPLICABLE IF YOU RECEIVE A DAMAGED OR A WRONG PRODUCT
• Our policy lasts 5 days. If 5 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange
• To be eligible for a replacement/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Follow steps below to begin process

1. MAIL us on support@pigmentplay.com or call us at +91-8920752995
2. Provide us with proper pictures of the product you have received along with the picture of the invoice.

• In case of payment refund the paid amount will automatically be applied to your Pigment Play Wallet, within 2 business days.
• If you haven’t received a refund in 7-10 business days, first check your Pigment Play account again.
• In any case you can always contact us at support@pigmentplay.com